To get your Dymo printer working with ChiroSUITE (whether this is a new Dymo or you're having issues) you will need to do the following:
(IF you already have a Dymo installed)
0. Unplug the USB cable from the Dymo. Remove all existing Dymo software through Windows Settings -> Apps. Remove all existing Dymo printers through Windows Settings -> Devices -> Printers & Scanners.
2. Install the software & walk through any guidance they give you on screen. If there was no guidance & they didn't ask you to plug the printer in, then now please do so.
3. Open the Dymo software & print a sample label to make sure that works fine (if it doesn't then resolve that first before continuing here).
4. In ChiroSUITE, open the Patient Labels screen. In the Dymo section, click the [Refresh List] to the right of the Printer dropdown & you should now see your printer listed. Click [Print Label] & if you have any issues, call the support team :)
Email Help@chirosuite.ca or Call toll free at 855.509.1111
Training video's and webinars can be accessed directly through ChiroSUITE!
Help->ChiroSUITE Help Videos
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